Winlandia Online Casino Terms of Service

Welcome to Winlandia. These terms and conditions govern your use of our services, whether you access us through winlandia.co.uk in Great Britain or winlandia.com internationally. By completing Winlandia register steps and creating an account, you confirm that you have read, understood and accepted these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our platform.

Who We Are

Winlandia Online Casino is a product of Winlandia Marketing OU. Our services are owned and operated by Skill on Net Ltd, registered in Malta under Reg. No. C50024, with our registered office at 1/5297 Level G, Quantum House, 75 Abate Rigord Street, Ta'Xbiex XBX 1120, Malta. For our UK-facing site, payment processing agent services for deposits and withdrawals are supplied by Skill On Net Limited, Reg. No. 14264775, Suite A, 4-6 Canfield Place, London NW6 3BT, United Kingdom.

We hold a licence from the Gambling Commission of Great Britain under account number 39326 for our UK operation, and our international site operates under a Malta Gaming Authority licence, MGA/CRP/171/2009/01, issued on 1 August 2018. Our random number generators are certified by iTech Labs, and we work with eCOGRA as our alternative dispute resolution provider. Where you access winlandia.co.uk, these terms are governed by the law of England.

Eligibility and Registering Your Account

You must be at least 18 years old to open an account with us. Our UK site is available exclusively to residents of Great Britain, while our international site with a Nordic focus serves players outside a defined list of restricted territories, including Algeria, Angola, Australia, Austria, Belgium, Bulgaria, China, Denmark, France, Germany (State of Schleswig-Holstein), Netherlands, Norway, Poland, Portugal, Russia, Spain, Switzerland, the United Kingdom, the United States and a number of other jurisdictions listed in full on our website; Slovakia is additionally excluded from our Live Casino section.

To complete Winlandia login and access your account, you must provide accurate personal details and pass our verification checks. We may request identification documents at any time, particularly before processing a withdrawal. You may only hold one account with us, and we reserve the right to suspend duplicate accounts. Our Winlandia app and Winlandia casino app are available for Winlandia app download on supported devices, letting you enjoy Winlandia casino online wherever you are.

Deposits and Currencies

On our UK site, your account defaults to GBP. On our international site, your account currency is set according to your first deposit and may include EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR or RUB; this currency list is non-binding and may change. When you make a Winlandia deposit, minimum amounts apply: GBP 10 to qualify for our welcome offer and GBP 20 to qualify for any deposit bonus on the UK site, or the equivalent of 10 AUD/CAD/CHF/EUR/GBP/USD/NZD, 100 DKK/SEK/ZAR or 700 RUB internationally, subject to variation by payment method.

We accept a range of deposit methods, including PayPal, Paysafe, Visa, Mastercard, Maestro, Apple Pay, Google Pay, TrueLayer, Trustly, Neteller and instant bank payment on our UK site, with Skrill, Payz, Fast Bank Transfer, Sofort, Instant Payments by Citadel, INTERAC and WebMoney also available internationally.

Withdrawals

We operate a closed-loop withdrawal process: funds are generally returned to the method you used to deposit. If that method cannot accept a withdrawal, we require full verification of an alternative method registered in your name. Minimum Winlandia withdrawal amounts vary by method, with a GBP 50 minimum and a GBP 10 charge for wire transfers, waived above GBP 500; card and e-wallet withdrawals are free of charge. Internationally, minimum withdrawals are 20 AUD/CAD/CHF/EUR/GBP/USD/NZD, 200 DKK/SEK/ZAR or 1,400 RUB.

On our UK site, a per-transaction withdrawal limit is set at registration, with no cap on the number of transactions per day, week or month; you may request a different limit by e-mail. Wins of GBP 5,000 or more, and jackpot wins, require additional verification and take longer to process. On our international site, withdrawal limits are EUR 10,000 per 30 days and EUR 5,000 per transaction. Regarding Winlandia withdrawal time, we aim to process UK withdrawals within a few hours once documentation is uploaded; international requests are held pending until midnight GMT the following day before passing to our accounts department. If a withdrawal cannot be completed and no valid alternative payment details are on file, we reverse the funds to your bankroll after seven days.

Bonuses and Promotions

We offer a range of promotions to reward our players, and every Winlandia bonus is subject to specific terms displayed at the time of the offer. Our UK Winlandia welcome bonus consists of 66 free spins on Book of Dead following a first deposit of at least GBP 10, with each spin valued at GBP 0.10; wagering requirements are 10x the bonus amount and any free spin winnings, restricted to slots, with a maximum bet of 10% of your free spin winnings (minimum GBP 0.10) or GBP 5, whichever is lower. On our international site, we offer a 100% deposit match up to EUR 100 plus 77 Winlandia free spins on Book of Dead, with wagering of 30x deposit plus bonus and 60x free spin winnings.

We may also run Pragmatic Missions, Drops & Wins prize pools, Daily Picks, tournaments and other seasonal campaigns; details of any current Winlandia casino no deposit bonus, Winlandia promo code or Winlandia bonus code will always be published on the relevant promotional page. Non-deposit bonus winnings are generally capped at GBP 100 or twice the bonus value, whichever is greater, and must be wagered within 24 hours. Free spins, free bets, free bingo tickets and golden chips are typically valid for 24 hours from being credited. We reserve the right to amend, withdraw or refuse any promotion, including any Winlandia promo codes, at our discretion, and we may request additional verification before releasing bonus-related winnings.

Our VIP Club

Our VIP Club operates by invitation only, and we review member activity monthly; your status may be reduced if your activity falls. Continued account management benefits are subject to our assessment of your financial circumstances. VIP points must be converted within 180 days of being granted, and cash redemption of VIP points is available only to players registered before 19 March 2017. If you request a self-limitation on your account, any bonuses, cashbacks or personal offers will be forfeited and your VIP status reset to the lowest tier.

Games We Offer

We provide access to over 7,800 games, including more than 1,000 Winlandia slots, live casino tables, video poker, scratch cards, bingo, table games and Megaways titles, sourced from leading studios such as Pragmatic Play, Play'n GO, NetEnt, Playtech, Big Time Gaming, Green Valley Games and Microgaming. Our Winlandia live casino features roulette and blackjack for players who prefer a real-time experience, and our Jackpot King progressive network is available on our international site.

Responsible Gambling

We are committed to promoting safer play. You can set deposit, loss and wager limits, take a short break, or self-exclude through your account settings or by contacting our support team. We encourage you to gamble only what you can afford to lose and to treat our games as entertainment rather than a source of income.

Customer Support

Our support team is available 24/7 via live chat, and you can also reach us by e-mail at support@winlandia.com. For data protection enquiries relating to our UK site, please contact dpo@winlandia.co.uk. We aim to respond to all enquiries promptly and professionally.

Changes to These Terms

We may update these terms from time to time to reflect regulatory, operational or commercial changes. Continued use of your account after any update constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of your rights and obligations when playing with us.